Client feedback is important for many reasons, but most importantly it allows you to improve your business. Marketing campaigns can be improved based on client’s feedback, and social media can be a valuable way to collect it.
Here are four tips to get you started:
Know your audience. What are their needs and wants? How can you address them with your products or services? Know who are your target market and know what they are interested in. Kow what they need and let them know why they need it from you and not from other brands. You cannot escape competition but you can gain trust and loyalty from your customers.
Keep it consistent. Consistency builds trust and recognition. Make sure your branding is applied consistently across all touchpoints, from your website to your packaging and social media posts. Show up at a specific time and day every week. Create a series about a topic that you are comfortable sharing and knowledgeable enough to give insights into.
Be different. Why should customers choose you over the competition? What makes you unique? Highlight what makes you special in everything you do, from marketing to customer service. Offer freebies, offer packages, and offer subscriptions that they can only get from you and not just everywhere. It can be a perk or an award they will receive from you.
Be memorable. Be creative with your branding so that it’s not easily forgotten. Use colors, shapes, and images that will stay with your customers long after they’ve interacted with your business. Be genuine and let them feel you truly care for them and not just for the sake of selling.
With these tips in mind, you can start creating a brand that will make your business irresistible to customers.
So what are you waiting for? Get started your professional Journey with AB+ Production. If you have any questions be sure to reach out to us at [email protected]
Much Success,
Ada Bowman, CEO, Founder AB+ Production